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Using PR to Reach Gen Z

Using PR to Reach Gen Z

As more and more members of Generation Z continue to enter adulthood, this generation adds its distinct perspective to public discourse, joins the marketplace, and helps shape marketing strategies. Public relations and other communications professionals need to keep up to…

Katie Robbert: Spotlight on the expert

Katie Robbert: Spotlight on the expert

Contributor Katie Robbert is the CEO and co-founder with Chris Penn, of Trust Insights, a marketing analytics agency. She’s an authority on compliance, governance, change management, agile methodologies and dealing with high-stakes, “no mistakes” data. Before Trust Insights, she built…

Flirting with a Customer Support Chatbot? Stop it now

Flirting with a Customer Support Chatbot? Stop it now

Expecting a human connection and quick solutions to your problem from a chatbot might cause you privacy issues, cybersecurity expert warns Customer support chatbots help users solve their daily problems in many areas, from online shopping to financial services, but…

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