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Pandemic-fueled omnichannel shopping surge here to stay: Nielsen

Pandemic-fueled omnichannel shopping surge here to stay: Nielsen

Dive Brief: Omnichannel shopping, or shopping both online and in-store, grew by 50% last year as the novel coronavirus pandemic took hold, according to data published by Nielsen.  The percentage of U.S. consumers surveyed who shopped “heavily or exclusively” online…

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