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Does Crowdsourcing Need “Rethinking”? – Business 2 Community

Does Crowdsourcing Need “Rethinking”? – Business 2 Community

Benefits of crowdsourcing: Common MisconceptionsIn my previous post, I gave a working definition of crowdsourcing and described two major crowdsourcing approaches: adding capacity and accessing expertise.I also argued that although numerous organizations – including corporations, governmental agencies, and nonprofits –…

The CRM Manager’s Evolution Curve

The CRM Manager’s Evolution Curve

CRM managers, like all professionals, are constantly searching for the next step in their career development. As they gain experience, they adopt more sophisticated tools and practices. But what does that evolution look like? And what defines each step in…

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